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Return Policy

Return and Refund Arrangement:

Money Back Guarantee -

Member first order of Freeze Dried Raw Cat Food 100 g pack, we will provide the same flavor Trail Pack (5 g). * Please serve the trial pack to your cats. Each member is limited to one time free sample gift.

Money Back Guarantee policy

1.Only for Member order from DingDingMeow official website

2.If refund required, please whatsapp us at (852) 8493 5723 within 7 days of received order

3.Please arrange the return of the total order quantity of the 100g unopened [Freeze Dried Raw Cat Food] from Shun Fung Shop / SF Locker to the address we provided, delivery fee will be paid by us.

*Please note we will only cover the delivery fee send from Shun Fung Shop / SF Locker, exclude: delivery packing fee and delivery fee by pickup service

4. When your return request is reviewed and we confirm that the returned packaging is complete and undamaged, a refund will be issued.

5.Each member can only apply for return and refund once.

6.DingDingMeow reserves the right to modify or terminate the content of this event at any time.

In case of any dispute, the company reserves the right to reject any unreasonable return or refund request and reserves the right to make the final decision. If due to shortage of supplies and unpredictable circumstances that cause us unable to produce or deliver our product, we have the right to cancel the order and refund the full amount the client has paid.